šŸŽ« OVER 1,000,000 TICKETS SOLD!

FREQUENTLY ASKED QUESTIONS

šŸš« American Comedy Co. is not liable for invalid tickets purchased via third-party ticketing sites (such as Stubhub), auction sites (such as ebay), classifieds (such as craigslist) or any ticket broker.

  • THERE ARE NO PHYSICAL TICKETS.Ā You will receive an email confirmation to the email you provided immediately after completing your purchase. All you need is a valid government-issued photo ID and the credit card used to purchase the ticketsĀ to claim your tickets at will-call.Ā Tickets will only be released to the ticket purchaser unless prior arrangements have been approved.
  • All events are 21 years of age or older, unless otherwise stated in the event description. You must have a valid US state or government-issued photo ID to show proof of age. Valid passport required for non-US citizens.
  • ALL SALES ARE FINAL. Tickets are non-refundable AND non-exchangeable AND non-transferable regardless of the excuse and/or situation. You must confirm the number of tickets AND the date AND the showtime BEFORE finalizing the order. With that said, FOR THE LOVE OF GOD PLEASE DO NOT ASK FOR A REFUND OR EXCHANGE OR TRANSFER AND DO NOT ASK TO BE THE EXCEPTION.Ā You own the tickets the second you finalize the purchase.
  • A $20 convenience fee is applied to all name changes (when applicable).
  • ID must match the credit card used to purchaseĀ tickets.
  • Paid tickets always have priority over media & promotional comps! Promo passes expire 30 minutes before showtime (when applicable).
  • Ticket service fees include credit card processing fees, site maintenance, facility fees & etc.
  • We add a 10% surcharge to each check to mitigate inflation and growing labor costs.
  • For your convenience, there is only a 22% gratuity added to every check.
  • There is a two (2) drink minimum required per person during the show.Ā 
  • 100% of your party MUST arrive together to sit together. NO SAVING SEATS ALLOWED.
  • We accept credit cards only. No cash will be accepted.Ā 
  • Per artist, absolutely no late seating to occur while talent is performing. No entry allowed once the show begins. Seating is assigned on a first-come, first-served basis upon entry.Ā 
  • Military Discount: 10% off food & beverages with valid military ID for up to 4 people.
  • Once the show begins, please keep all table conversation to a whisper. Out of respect to the comedians and fellow patrons, heckling and/or loud talking during the show is strongly discouraged and will result in immediate removalĀ because loud talking and heckling during the performance ruins the show.Ā 
  • The service fee applies to all tickets purchased either online, over the phone, and/or through the box office.
  • Attire is casual.
  • All prices, performers, and showtimes are subject to change. All changes, if any, willĀ always be communicated to ticket purchasers immediately via email.Ā 
  • Shows typically run 75-90 minutes.
  • For your safety, there are absolutely no ins-and-outs allowed under any circumstances. Once you leave, you can't come back in.
  • Photos with headliners begin immediately after the show ends. Photos are taken at performers discretion.Ā 
  • Tickets not claimed by start of show may be released with no refund.
  • We accept Visa, Mastercard & American Express. Debit cards (without a Visa logo) and personal checks are not accepted.
  • We have a full bar and dinner menu.
  • Pictures and videos are only permitted before and after the show.
  • No cameras, video recorders, and/or cell phones are allowed out during the show. Any violation of this or any rule that disrupts the show can result in immediate removal from the venue.
  • We are wheelchair accessible.
  • Doors typically open thirty (30) minutes to one (1) hour before showtime.
  • The American Comedy Co. is not liable for invalid tickets purchased via third-party ticketing sites (such as Stubhub), auction sites (such as ebay), classifieds (such as craigslist), or any ticket broker.
  • Paid tickets always have priority over media & promotional comps! Promo passes expire 30 minutes before showtime (when applicable).Ā 
  • Complimentary tickets/promo passes (when applicable) are gifts courtesy of ACC exclusively and are never applied towards previous purchases.
  • NO OUTSIDE FOOD OR DRINKS ALLOWED INSIDE.
  • NO BACKPACKS, LUGGAGE AND/OR BAGS ARE ALLOWED INSIDE. Purses & wallets only.Ā 
  • NO VAPING.
  • See our Google Virtual Tour Here:Ā https://goo.gl/874eKL

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