FREQUENTLY ASKED QUESTIONS
🚨 The American Comedy Co. is not liable for invalid tickets purchased via third-party ticketing sites (such as Stubhub), auction sites (such as ebay), classifieds (such as craigslist) or any ticket broker.
- All events are 21 years of age or older, unless otherwise stated in the event description. You must have a valid US state or government issued photo ID to show proof of age. Valid passport required for non-US citizens.
- All sales are final. There are absolutely no refunds and/or transfers allowed. All tickets are non-refundable and non-exchangeable. To be fair to everyone regardless of the excuse there are absolutely no exceptions, SO PLEASE TRIPLE CHECK YOUR ORDER BEFORE COMPLETING THE PURCHASE. To be crystal clear, be sure to confirm the date and time of the show BEFORE finalizing the order. Please DO NOT ask for a refund.
- Ticket service fees include credit card processing fees, site maintenance, facility fees & etc.
- We add a 5% surcharge to each check to mitigate inflation and growing labor costs.
- There's a 20% gratuity added to parties of 4 or more.
- There is a two (2) drink minimum required per person during the show.
- 100% of your party MUST arrive together to sit together. NO SAVING SEATS ALLOWED.
- We accept credit cards only. No cash will be accepted.
- Per artist, absolutely no late seating to occur while talent is performing. No entry allowed once the show begins. Seating is assigned on a first-come, first-served basis upon entry.
- There are no physical tickets. You will receive an email confirmation to the email you provided when purchasing tickets. All you need is your valid government photo ID at the door to claim your tickets at will-call.
- Military Discount: 10% off food & beverages with valid military ID for up to 4 people.
- Once the show begins, please keep all table conversation to a whisper. Out of respect to the comedians and fellow patrons, heckling and/or loud talking during the show is strongly discouraged and will result in immediate removal because loud talking and heckling during the performance ruins the show.
- The service fee applies to all tickets purchased either online, over the phone, and/or through the box office.
- Attire is casual.
- All prices, performers, and showtimes are subject to change. All changes, if any, will always be communicated to ticket purchasers immediately via email.
- Shows typically run 75-90 minutes.
- For your safety, there are absolutely no ins-and-outs allowed under any circumstances. Once you leave, you can't come back in.
- Photos with headliners begin immediately after the show ends. Photos are taken at performers discretion.
- Tickets not claimed by start of show may be released with no refund.
- We accept Visa, Mastercard & American Express. Debit cards (without a Visa logo) and personal checks are not accepted.
- We have a full bar and dinner menu.
- Pictures and videos are only permitted before and after the show.
- No cameras, video recorders, and/or cell phones are allowed out during the show. Any violation of this or any rule that disrupts the show can result in immediate removal from the venue.
- We are wheelchair accessible.
- Doors typically open thirty (30) minutes to one (1) hour before showtime.
- The American Comedy Co. is not liable for invalid tickets purchased via third-party ticketing sites (such as Stubhub), auction sites (such as ebay), classifieds (such as craigslist), or any ticket broker.
- And remember, paid tickets always have priority over media & promotional comps! Promo passes expire 30 minutes before showtime (when applicable).
- Complimentary tickets/promo passes (when applicable) are gifts courtesy of ACC exclusively and are never applied towards previous purchases obviously.
- NO OUTSIDE FOOD OR DRINKS ALLOWED INSIDE.
- NO BACKPACKS, LUGGAGE AND/OR BAGS ARE ALLOWED INSIDE. Purses & wallets only.
- NO VAPING.